FAQ
Frequently asked questions about activity analytics, Gmail and Chat metrics, performance reviews, document alerts, and Google Workspace insights.
Are there trends in document review frequency that indicate high ownership or areas needing support?
Absolutely. By observing document review frequency over selected periods, you can identify patterns that indicate consistent ownership, periods of high eng…
What insights can AI provide regarding an employee's document review performance and potential improvements?
The 'AI Insights' button, when clicked, analyzes the displayed data to offer actionable recommendations, useful tips, and trends regarding the employee's d…
Which documents receive the most views, edits, comments, or downloads?
The Most Popular Documents widget provides a comprehensive view of engagement by tracking all key user interactions, including views, direct edits, comment…
What content is most effectively engaging our employees?
By ranking documents based on a composite engagement score derived from various interactions, the widget highlights content that truly resonates with emplo…
Are essential internal documents easily discoverable and utilized?
The widget helps assess document utilization. If essential documents show low engagement despite their importance, it suggests potential issues with discov…
Which documents might require further promotion or revision?
Documents with consistently low engagement scores, particularly those deemed important, are strong candidates for further promotion or revision. The widget…
What types of content are most popular across different teams or departments?
While the widget primarily ranks individual documents, by analyzing patterns among top-performing documents, users can infer popular content types (e.g., g…
How many suggestions has a specific employee resolved?
The 'User Activity on Resolving Comments and Suggestions' widget directly answers this. After selecting an employee and a time period using the filters, th…
How many comments has a specific employee resolved?
Similar to suggestions, the widget provides a clear count of resolved comments. Once you've selected an employee and a desired time period using the filter…
Which documents did the employee contribute to by resolving feedback?
The widget displays a comprehensive table listing all document names where the selected employee has resolved suggestions or comments within the chosen per…
What is the employee's feedback resolution activity over a particular period?
The widget allows users to select a 'Period' filter, offering options like 'Week', 'Month', '3 Months', '6 Months', 'Year', or a 'Custom' range. By applyin…
What insights can AI provide regarding an employee's feedback resolution patterns?
The 'AI Insights' button within the widget analyzes the displayed data for the selected user and period. It attempts to generate useful analytical tips, hi…
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