FAQ

Frequently asked questions about activity analytics, Gmail and Chat metrics, performance reviews, document alerts, and Google Workspace insights.

How does the employee's output compare to the team's average contributions for each item type?
FAQ

How does the employee's output compare to the team's average contributions for each item type?

The 'Team Average' column provides a benchmark, showing the average number of items created by the entire team for each category (documents, meetings, even…

James Carter
What are the employee's main types of contributions to team collaboration and knowledge sharing?
FAQ

What are the employee's main types of contributions to team collaboration and knowledge sharing?

By observing the counts across documents, meetings, events, and chat rooms, you can identify which item types an employee most frequently creates. This hig…

James Carter
Are there any AI-driven insights or suggestions regarding this employee's creation activity?
FAQ

Are there any AI-driven insights or suggestions regarding this employee's creation activity?

Yes, click the 'AI Insights' button within the widget to receive intelligent analysis, observations, and actionable recommendations generated by AI based o…

James Carter
How do I find an employee's most engaging documents?
FAQ

How do I find an employee's most engaging documents?

The 'Top Most Popular User-Documents' widget lists documents by their engagement metrics, including views, edits, comments, and downloads. By observing the…

James Carter
How to track changes in document engagement over time?
FAQ

How to track changes in document engagement over time?

The widget displays not only the absolute number of views, edits, comments, and downloads for a selected period but also provides a percentage change compa…

James Carter
How to check for collaboration on created documents?
FAQ

How to check for collaboration on created documents?

Yes, the 'Top Most Popular User-Documents' widget explicitly tracks the number of 'edits' and 'comments' for each document. A higher count in these metrics…

James Carter
How to identify an individual's most and least popular documents?
FAQ

How to identify an individual's most and least popular documents?

The widget presents a ranked table of documents based on total engagement metrics. By reviewing the counts for views, edits, comments, and downloads, you c…

James Carter
Can I filter content activity by organizational unit?
FAQ

Can I filter content activity by organizational unit?

Yes, the 'Top Most Popular User-Documents' widget includes an optional 'Org Unit' filter. This powerful feature allows you to narrow down the scope of the …

James Carter
How to analyze content creation trends over time?
FAQ

How to analyze content creation trends over time?

The widget allows for the selection of various reporting periods (Week, Month, 3 Months, 6 Months, Year, or Custom). By comparing engagement metrics across…

James Carter
How many document revisions or reviews has a specific employee completed within a chosen period?
FAQ

How many document revisions or reviews has a specific employee completed within a chosen period?

The Doc Review Count widget allows you to select a specific employee and time 'Period' to see the total number of document reviews/revisions completed. The…

James Carter
How does an employee's document review activity compare to previous periods or team averages?
FAQ

How does an employee's document review activity compare to previous periods or team averages?

Yes, the widget provides comparative metrics, showing percentage changes from the previous period and against the average values for the employee's team or…

James Carter
Which activity labels (e.g., Team Collaboration, Project Planning) are most associated with an employee's document review efforts?
FAQ

Which activity labels (e.g., Team Collaboration, Project Planning) are most associated with an employee's document review efforts?

The widget breaks down document review efforts by various 'Activity Labels' such as 'Team Collaboration', 'Project Planning', and 'Client Communication', h…

James Carter

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